Online Shopping

To order online browse our product range, add items to your shopping cart (you can add or remove items or change the quantity in your order at any time) then place your order. At the checkout, enter any promotional codes to claim special discounts then pay with Visa, MasterCard or PayPal.

For more information please call 1300 80 33 10.

By using the www.smartgiftideas.com.au website and/or placing an order with Smart Gift Ideas you agree to be bound by the terms of this policy.

 

Ordering and Payment

On receipt of your order we will advise by email that the order has been received and you will receive a copy of your invoice. Our payment terms are 21 days from date of invoice and payment can be made by EFT, Credit Card or Cheque.

First order is by Pro Forma with subsequent orders on 21 days account status,after credit agreement.

Smart Gift Ideas will not keep your credit card information on file. This is a security measure to protect you and us. Once your credit card has been debited, the credit card information is deleted from our system.

Smart Gift Ideas charge a $30 service fee for any cheques returned for insufficient funds.

Purchases on smartgifideas.com.au are ENCRYPTED by GEO Trust – “Domain Control Validated – RapidSSL(R)”. The certificate can be viewed in your internet browser identified by a padlock. All payment authorisation is made via our banking partner (Commonwealth Bank) http://www.commbank.com.au/. Terms and conditions will apply based on our merchant supplier. We would advise you to read the terms and conditions applicable to these sites prior to purchase.Smartgiftideas.com.au has no control over the terms and conditions and or content of third party sites.

GST is included in all item prices.

Orders outside Australia are not catered for.

 

Shipment

Wherever possible, all orders are shipped via Star Track Express or Australia Post. We may use Australia Post for regional areas.

Smart Gift Ideas maintains a comprehensive inventory of items in stock and strives to ship all orders within 2 business days after the order is received. We do not ship orders on weekends, public holidays and known closed periods.

If a shipment is returned to us because the address you provided in your order is undeliverable or incorrect, you will be responsible for the full cost of shipping the order to the correct address.

All items have been included in good faith, on the basis that the products as described will be available at time of sale. All items are available until sold out, and should this occur we will contact you and advise of an alternate product. We do not refund for change of mind purchases but will gladly offer an exchange within the same promotional period for items in this catalogue. For any exchanges the return freight cost is your responsibility. Any claims must be lodged within 10 days of receipt of order.

Pricing, availability and terms of offers may change without notice. We cannot be responsible for errors in typography or photography. We reserve the right to cancel any order at any time.