We ask you to please check all items upon receipt. We will only resolve discrepancies reported within 7 days of receipt of goods. We do not refund for change of mind purchases but will gladly offer an exchange within the same promotional period. We cannot accept any returns by the dates given in our catalogues for Mother’s Day, Father’s Day.
If a product is deemed faulty we are happy to replace the item immediately. In the instance that we have become out of stock of that particular item an alternative item of equal or greater value will be organized with the relevant contact person.
For any item that has been printed with your school or organization details we cannot accept any returns once you have confirmed art work. We will only accept returns if an item is deemed faulty.
For all items sold we do not accept any return of unsold products unless faulty. However faulty items must be advised within 7 days of receipt of order and a replacement will be dispatched immediately.